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FAQ

How long does delivery take?

We source all products individually and purchase directly from each designer/supplier. Processing times vary between 2-4 business days and delivery can take anywhere between 10-20 days. 

I've received my Tracking Code, where is my order?

You receive your tracking code once your item has been dispatched from our supplier, not when it's in transit from a local delivery depo. Therefore expect delivery times to be around the same waiting times of 10-20 days.

Where is my delivery?

If you're order has still not been delivered, provide as much proof of this (we're only an independent business) and we'll happily issue a full refund and a money off your next order.

Where are your products from?

We deal with suppliers & designers both nationally and internationally, this does include China. Because of this, some of our products are shipped from overseas which is why the delivery times are higher.

How do I return my product?

Returns must be within 14 days of receiving the product and we must have received the item within 14 days.

If you want to return your item please email returns@deskgods.store and we'll provide details for returning your specific product/order.